On Friday 20th March, the centre closed following the UK Government request to close all Sports Centres in the fight against the COVID-19 (Coronavirus) pandemic. The announcement was very sudden and resulted in all our services being suspended and the centre closing.
We have completed our shutdown procedures, leaving the centre safe and secure, and set up temporary communications from home. We are sorry that we have not been able to contact you before today.
The closure is temporary. The unpredictability of COVID-19 means that we do not know when the centre will reopen. The Government support for Charities has meant that the team are now furloughed, rather than facing redundancy, and will be ready to re-open the centre as soon as we are permitted.
All our decisions will be informed by updates from the Government. We will react quickly to any changes and notify you at the earliest opportunity of when we will be able to resume our full services.
We have frozen all memberships with immediate effect. You do not need to do anything; we will not collect any further payments from you during this closure. If you have paid an annual subscription, we will extend the length of your membership for the time that we are closed.
It is important to our Charity (Moray Sports Foundation) that we continue to support the mental and physical wellbeing of the community. Some of our team have volunteered to help keep the community active during this period of social distancing by generating and sharing exercise routines across social media. Simply go to our website www.moraysportscentre.co.uk to find links to all our social media channels.
We also have access to Les Mills at home workouts through our licence at the centre, here is a link to dozens of free workouts that you can use; https://watch.lesmillsondemand.com/at-home-workouts
We would like to say a big thank you to the overwhelming number of customers who have been in touch and kindly said they would like to continue paying for their memberships during our temporary closure. Our MSC Community has been growing from strength to strength and we are incredibly grateful.
Our operation is different to many other providers and we reinvest all surplus back into the services and facilities we provide. From classes and lessons, coaching and courses, kids programmes and our Prime sessions, it is your membership and support that we depend upon to provide all of this.
Finally, we will keep in touch with updates, as well as regularly posting on our website and social media channels to help keep you informed. Do please bear with us as we work to answer all enquiries as quickly as possible. Please assist us with this by using the firstname.lastname@example.org email for any queries.
The Moray Sports Centre is so thankful for the support you have given our team on social media. I would personally like to thank you on behalf of our team in what is a worrying time for everyone.
We look forward to welcoming you back to our MSC Community as soon as we can.
Stay safe and best regards,
CEO, Moray Sports Foundation